True Webmaster LLC is dedicated to providing top-quality services to meet your web development and management needs. Please read our Fulfillment Policy carefully to understand our terms regarding refunds and cancellations.
1. Services Offered
We provide a range of services, including but not limited to:
- Web development and design
- SEO optimization
- Website maintenance and support
- Digital marketing services
2. Delivery of Services
- Initiation of Services: Upon successful payment, our team will contact you within 48 hours to commence the service process.
- Service Timeline: Project timelines will be outlined in a formal agreement or proposal specific to your project requirements.
3. Refund Policy
- No Refunds: All sales are final. Due to the custom nature of our services and the resources allocated upon project initiation, we do not offer refunds under any circumstances.
- Non-Refundable Services:
- Customized web development projects
- Digital marketing campaigns
- Monthly maintenance plans
- Dispute Resolution: If you have concerns about the services provided, please contact us at support@truewebmaster.com. We are committed to resolving any issues to your satisfaction within the scope of the original agreement.
4. Cancellation Policy
- Advance Notice Required: Cancellations must be requested in writing at least 30 days before the desired cancellation date.
- How to Cancel:
- Email your cancellation request to support@truewebmaster.com with your account details and reason for cancellation.
- Effect of Cancellation:
- Ongoing Services: Services will continue to be rendered, and you will be billed accordingly until the 30-day notice period has concluded.
- Immediate Cancellations: Requests for immediate cancellation will forfeit any fees paid, and no refunds will be issued.
- Termination by Us: We reserve the right to terminate services if terms are violated, with notice provided to you via email.
5. Changes to Services
- We may update, modify, or discontinue any part of our services at any time. If changes significantly affect your service, we will notify you in advance.
6. Contact Information
For any questions or assistance regarding our Fulfillment Policy:
- Email: support@truewebmaster.com
- Phone: (813) 491-9222
- Business Hours: Monday to Friday, 9:00 AM – 5:00 PM EST
- Address: 8919 N Lynn Ave, Tampa, FL 33604
7. Disclaimer
- Statutory Rights: This policy does not intend to override any rights you may have under consumer protection laws.
- Limitation of Liability: True Webmaster LLC is not liable for any indirect or consequential losses resulting from our services.
8. Governing Law
- This Fulfillment Policy is governed by the laws of Florida, USA, without regard to its conflict of law provisions.
9. Updates to This Policy
- We may revise this Fulfillment Policy from time to time. Any changes will be posted on this page with an updated 10/1/2024.
